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Strategic Planning and Execution of Galderma Prime Day 2024
Challenges
Align tactical and operational goals with the brand's strategic objectives.
Ensure a high return on investment (ROAS) during Prime Day.
Attracting and converting new customers at a high-volume, highly competitive event.
To integrate paid and organic media in a cohesive and efficient way across retail channels.
Strategies
Development of a customized strategic plan considering historical performance, consumer behavior, and growth objectives for 2024.
Definition of key KPIs: ROAS, new customer penetration, and incremental revenue.
Product segmentation and promotional levers by channel and stage of the funnel.
Budget allocation and the creation of performance-oriented creatives.
Real-time monitoring and strategic adjustments during the event.
Coordination between media, sales, customer service, and business intelligence to optimize results and anticipate bottlenecks.
Results
Average ROAS of 5.7 during Prime Day.
A 200% increase in the number of new buyers, compared to the same period last year.
period of 2023.80% year-over-year growth in revenue volume.
Strengthening the brand's presence in key online retail channels.
Optimizing performance and acquiring qualified customers through strategic integration between media and business.
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