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Launch of Cetaphil Oil Control and Healthy Radiance product lines in retail media.

Challenges

  • Plan and execute the launch of new skincare lines on major marketplaces (Amazon and Mercado Libre).

  • Increase brand visibility and market share in the skincare categories.

  • To guarantee conversion and awareness results in an integrated way with marketing and BI.

  • Coordinate actions between local and global teams, ensuring consistency of communication and performance.

Strategies

  • Structuring sponsored campaigns: search and display, segmented by audience, product, and purchase intent.

  • Optimizing content on brand stores to improve engagement and conversion.

  • Daily monitoring and real-time adjustments to performance and bids.

  • Competitive analysis and definition of strategic keywords.

  • Integration between media, creative, BI, and customer service, aligned with the brand's global team.

Results

  • Cetaphil Oil Control line:

    • Impressions are 200% higher compared to the previous month and 77% higher year-on-year.

    • An 87% increase in the volume of new buyers for the brand.

    • A 38% increase in sales on Amazon, positioning the product among the best-selling in its category.

  • Healthy Radiance Line:

    • Growth of 71% in impressions and 103% in conversions on marketplaces.

    • Strengthening awareness of the new line and consolidating Cetaphil as a benchmark in skincare.

  • Qualitative results:

    • Strengthening the brand's positioning in the skincare categories.

    • Strategic insights into purchasing behavior and more efficient entry channels, fueling future launch campaigns.

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